Conditions d’utilisation

Terms of Service

Welcome to Maple Impex. By using our website and purchasing our products, you agree to the following terms and conditions.

Products

We make every effort to ensure that product descriptions, images, specifications, and pricing are accurate. Product availability and pricing may change without notice.

Orders

All orders are subject to product availability and confirmation. We reserve the right to cancel or refuse an order when necessary, including in cases of pricing errors, product unavailability, or suspected fraudulent activity.

Payment

Payment must be completed at the time of purchase unless otherwise agreed in writing. We reserve the right to verify payment and order information before processing an order.

Returns, Exchanges & Refunds

We do not offer refunds.

If a product is defective, it may be returned within 7 days of purchase for an exchange, subject to verification of the defect and product availability.

After the 7-day period, warranty claims will be handled according to the manufacturer's warranty terms, where a manufacturer warranty is provided.

Products damaged through misuse, improper installation, accidents, modifications, or normal wear and tear may not be eligible for exchange or warranty service.

Limitation of Liability

Maple Impex is not responsible for indirect, incidental, or consequential damages arising from the use of our products, to the extent permitted by applicable law.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page.

Contact

If you have questions regarding these terms, please contact us using the contact information provided on our website.